Families and carers play an important role in the lives of many people with disability. Whether you provide emotional support, practical assistance, advocacy or help with decision-making, having access to the right information can make a difference.
This guide brings together some key information and resources for families and carers. It is general information only.
Understanding the NDIS
If the person you support is an NDIS participant (or is considering applying), understanding how the NDIS works is important. Our Understanding the NDIS page covers the basics, including access, plans, supports and plan management.
Supporting Someone at Planning Discussions
You can attend NDIS planning discussions with the person you support. Being prepared can help. See our guide on preparing for an NDIS planning discussion for practical tips.
Choice and Control
Even when you are supporting someone, it is important to remember that the NDIS is built on the principle of choice and control. This means that the person with disability should be at the centre of decisions about their own life. See our guide on understanding choice and control.
Looking After Yourself
Caring can be rewarding, but it can also be physically and emotionally demanding. It is important to look after your own health and wellbeing. Some things that can help:
- Take regular breaks. Respite care may be available through the NDIS or other services.
- Maintain your own social connections and interests.
- Seek support from other carers. Carer support groups can be a valuable source of information and understanding.
- Don't be afraid to ask for help when you need it.
- Look after your physical health, including sleep, exercise and regular check-ups.
Key Resources for Carers
Carer Gateway
The Australian Government's Carer Gateway provides information, support and services for carers. It includes access to counselling, respite, peer support and skills training. Visit carergateway.gov.au or call 1800 422 737.
Disability Gateway
The Disability Gateway provides information and services for people with disability, their families and carers. Visit disabilitygateway.gov.au or call 1800 643 787.
NDIS
For information about NDIS supports for families and carers, including respite and support for carers, visit ndis.gov.au or call 1800 800 110.
NDIS Quality and Safeguards Commission
If you have concerns about the quality or safety of NDIS supports, the NDIS Quality and Safeguards Commission can help. Visit ndiscommission.gov.au or call 1800 035 544.
Advocacy
Advocacy services can help people with disability and their families understand their rights, access services and have their voices heard. The Disability Gateway can help you find advocacy services in your area.
Official Sources
Always check official sources for the most current information:
- NDIS — ndis.gov.au
- NDIS Quality and Safeguards Commission — ndiscommission.gov.au
- Disability Gateway — disabilitygateway.gov.au
- Carer Gateway — carergateway.gov.au
This guide is for general information only and does not constitute advice about your individual circumstances. Always check official sources for the most current information.